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Do not trust Wag Walking! Very bad bois

Mar 27
Mar 27 Wag sends sketchy sitter described as "homeless." Man refuses to leave after customer returns home early.

Brent Goldman

Mar 27
Mar 27 Wag customer service rep: "What do you want me to do about it?"

Brent Goldman

Mar 27
Mar 27 Wag walker leaves dog without securing it while they get coffee. Could have broken loose.

Brent Goldman

Mar 27
Mar 27 Another Wag sitter caught stealing. Spends $8300 on stolen credit cards

Brent Goldman

Mar 25
Mar 25 Wag loses another dog. At least they told the owner this time.

Brent Goldman

Mar 25
Mar 25 Wag walker leaves dog tied to pole, leaves. Dog almost strangles itself.

Brent Goldman

Mar 13
Mar 13 Wag walker loses customer's keys. Entire building needs to get rekeyed for security issues.

Brent Goldman

Mar 7
Mar 7 Wag walker loses dog. Dog is nearly killed. Wag does nothing to help and waits to notify owner.

Brent Goldman

Mar 4
Mar 4 Wag walker brutally attacked by dog. Wag does nothing to help.

Brent Goldman

Mar 1
Mar 1 Background checks? Wag walker no-shows on walk, turns out she previously plead guilty to a federal crime. Was out on bail.

Brent Goldman

Feb 25
Feb 25 Wag walker enters the wrong house, sets off alarm, police have to come

Brent Goldman

Feb 13
Feb 13 Wag walker suspected of animal cruelty

Brent Goldman

Feb 6
Feb 6 KTVU: Dog-walking app customers recount horror stories from creepy to obscene

Brent Goldman

Feb 6
Feb 6 Wag! has an F rating with the Better Business Bureau

Brent Goldman

Jan 25
Jan 25 To the surprise of nobody, Wag doesn't make good on a promise to pay after an incident.

Brent Goldman

Jan 25
Jan 25 Wag walker damages home, doesn't walk dog. Company only cares about NDA.

Brent Goldman

Jan 23
Jan 23 Wag walker didn’t walk dog, snooped apt opening drawers, walked around with his PANTS DOWN, and smoked his vape.

Brent Goldman

Jan 20
Jan 20 Wag walker steals man's car. To the surprise of nobody, company is not helpful at all.

Brent Goldman

Jan 18
Jan 18 THE WORST ONE YET: Dog is killed on a Wag walk, Wag doesn't offer any settlement after owner refuses to sign an NDA.

Brent Goldman

Jan 17
Jan 17 Wag dog walker stole a neighbor's package and then dragged dog into an elevator. Wag not responding

Brent Goldman
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I am a dog owner based in NYC who has had the unfortunate experience of dealing with Wag! and their “customer service team.”

Do yourself a favor and find a local, trustworthy, independent walking service.

 

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